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HOME OFFICE - Dutch Speaking Customer Service - Social Media in Amsterdam, Netherlands

Concentrix Netherlands

For the largest Social Media platform worldwide, we are looking for Dutch speaking Client Service Advisors who want to move to and work in Berlin (Germany), once these turbulent times we are all living in are over and this is feasible again. Till then, and due to the current situation, we offer you a great online training experience and working from your own home in the Netherlands opportunity!

So, welcome you to our virtual world! Concentrix has digitalized the entire recruitment process and offers you 100% online onboarding. Take this digital adventure with us!

Your job

  • You are the point of contact for advertisers and companies for different types of questions in Dutch
  • You provide technical solutions to support and expand your customer's self-service advertising customer base
  • You handle all kinds of questions that are generated through incoming activities such as chat, e-mail and social media messenger
  • You provide after-sales support for all products
  • You provide excellent customer service and you are constantly looking for initiatives to further improve the service.

Your Skills

  • Fluent in Dutch language, both speaking and writing skills
  • Good command of the English Language (B2 level)
  • Affinity with computers
  • Work experience in digital marketing is a plus
  • Relevant work experience in customer service is a plus
  • Familiarity with online advertising products / suppliers is a plus
  • Ability to multitask and work under pressure
  • Fast learner, diligent worker

Our offer

  • Stay safe with our current virtual recruitment, home training and HOMEWORK solution
  • Salary of € 2,200 gross monthly as well as periodic performance bonus after moving to Berlin
  • Fully paid online training from home
  • Relocation package of € 1250 to move to Berlin when the time comes
  • Full-time job with shift schedules Monday to Sunday from 8am to 10pm with irregular hours bonus and allowance on weekends
  • After moving to Berlin, 40 € voucher for commercial sellers with 100% attendance per month
  • After moving to Berlin, business benefits such as employee discounts, special holidays, free drinks, fruit days
  • An occupational pension scheme
  • Fully paid online training from home
  • Development opportunities within the company
  • A works council that takes care of you
  • The diversity and security of a global world leader.

Concentrix cares about you and runs the entire recruitment process digitally and remotely! What are the next steps after your online application? Our recruiter will contact you for an initial telephone interview. You will then receive digital tests from us by email. You conduct the second online interview with the team leader. Your online training and onboarding will also be digital!

Job Types: Full-time, Temporary

Salary: €2,200.00 per month

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