Operations Analyst - Dell Bank International d a c in Dublin, Dublin, Ireland

Dell Computers Ireland Direct Employer

Operations Analyst - Dell Bank International d.a.c.
Competitive salary
Dublin

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

Dell has established a financial services business within the Group Dell Bank International d.a.c. which trades as Dell Financial Services (DFS) - to provide financial services support to its EMEA customers. Dell Bank International d.a.c. is regulated by the Central Bank of Ireland.

The Role:
This role is to support DFS EMEA Operations as business volume grows both organically and through geographic and acquisition expansion. The DFS Operations Teams provides first class support to maximise the value proposition for Dell & its partners. DFS Operations is at the heart of the end to end customer experience from new business applications, creating leasing contracts, ensuring AML adherence and quality assurance to Customer Care requirements during the life of a lease and End on Lease management upon completion of a lease.


Key Responsibilities

  • Business process improvements (BPI): Lead the design and develop solutions for BPI for all parts of Care Operations and Central operations whilst simultaneously liaising with additional functional stakeholders, particularly the Asset Mgmt. team.
  • Continually look for ways to improve processes, working with all DFS teams and functional leads to implement improvements.
  • Good problem solvingskills ability to use different systems information and/or seek help from different internal business departments to resolve road blocking issues.
  • Act as business analyst & operations subject matter expert (SME): First point of contact for process and procedures queries on operations from all DFS functions in particular from Care Operations teams and Asset Management. Accordingly, some travel may be required.
  • Training: Train and coach teams on new processes, products, etc. to ensure they are fully understood and embedded.
  • Oversight: Provide oversight and governance for all processes that are provided outside of Dell Bank in Ireland. Create metrics & dashboards to monitor the performance of DFS Asset Management and Care Operations teams. Attend periodic review meetings with management of DFS Operations.
  • Systems: Provide expert knowledge and input into Business Requirements Documents (BRDs) & future enhancements for in-house applications
  • Strong team player with can do attitude & ability to work on own initiative. Works under general direction is comfortable working collaboratively in a small team where cross-skills are critical to achieving shared success. Strong attention to detail, administration and organisational skills & very good communication skills / fluent written and oral English


Essential Requirements

  • Good problem solvingskills
  • 3 years of relevant experience
  • Excellent PowerPoint & Excel skills
  • Prior leasing knowledge
  • Second European language


Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.

If youre excited to be at the financial heart of a global, multi-billion-dollar business, this is your opportunity to develop with Dell.

Closing date: Taking applications today.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

JOB SEARCH

Keywords / job title / skill / company

Type any location in the box above, or select below :
Africa
Asia & Pacific
CIS
Europe
Middle East
North America
South America
Afghanistan
Åland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas, The
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo, Democratic Republic of the
Congo, Republic of the
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Curaçao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Islas Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern and Antarctic Lands
Gabon
Gambia, The
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See (Vatican City)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, South
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab
Liechtenstein
Lithuania
Luxembourg
Macau
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia, Federated States of
Moldova, Republic of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian territories
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Rwanda
Saint Barthélemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the Islands
South Sudan
Spain
Sri Lanka
Suriname
Svalbard
Swaziland
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania, United Republic of
Thailand
The Former Yugoslav Republic of Macedonia
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands (US)
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe

Country, town, city or postcode

--Web1--