Service sales agent in Ireland

CPL Ireland Recruitment Agency



This is an exciting opportunity to work with one of Irelands largest & best supported member organisations and some of the leading utility brands in the Irish market. My client is dedicated to providing a range of exclusive services and benefits that are tailored to help cut business and home costs for over 70,000 Members


Our Services for our Members


Telecom: A dedicated telecoms service , connecting rural Ireland, offering Fibre Broadband and a range of unlimited bundles


Vodafone Mobile: Exclusive discounts on Vodafone mobile packages and handsets


Bord Gais Energy: Exclusive discounts and cash rewards on Bord Gis electricity rates.


Sky TV: Exclusive discount on Sky TV bundles for Members.



Position Summary


The Member Services Sales Executive will proactively contact members to advise them of the exclusive services and discounts they are entitled to as a Member, generating significant savings and access to exceptional service
The Member Services Sales Executive will be responsible for maintaining the existing member relationships while developing the opportunities to sell and apply the membership benefits.


Responsibilities
Ensuring all members are contacted and acknowledged for their membership
Completing the outbound calls and responding to inbound enquiries
Establish and meet member needs, recommending appropriate products, providing quotations and demonstrating great value and savings
Achievement of personal targets and KPIs across Broadband & Telecom, Mobile, Power and TV
Work closely with the team leader and wider team to achieve overall objectives and deliver on sales campaigns and promotions
Focus on member relationships, management and update of CRM database of member contact and services, logging queries and passing to relevant departments
Maintenance of high quality standards in the area of member engagement in relation to calls, CRM administration, service and delivery


Experience & Skills
Demonstrable sales experience and ability to deliver on targets and sales campaigns
A positive, enthusiastic, confident and energetic approach
Strong team player that can demonstrate an excellent focus on members needs and the overall success of Member Services
Demonstrate excellent communication and interpersonal skills
Maintain the highest standards of quality, service and accountability



The Benefits
Very competitive base salary
Uncapped commission based on delivery of sales targets
Annual bonus based on overall sales performance and approach to the role and our members
25 days holidays
Subsidised canteen
Great membership base and team environment
Attractive working hours, accessibility via, bus, Luas or car. Close to Red Cow/M50 and free parking

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