Performance Management Analyst- temp - Utrecht Area in Utrecht, Utrecht, Netherlands

Our international client who are an international non-profit organisation is looking for a proactive Performance Management Analyst. You will work with large data, find trends, analyse the data and create reports.



Responsibilities

*

The PMU Analyst is responsible to support the measurement and improvement of operational processes to further enable the company in meeting its program and performance mandates for internal and external clients. The PMU Analyst is expected to ensure PPM and other projects' performance management is aligned with the overall performance management strategy. The PMU Analyst is responsible to promote a culture of continuous improvement by refining performance monitoring and management approaches, and assisting units in revising and improving their performance management processes.

* Provide technical guidance on the development of performance management tools to coordinate and facilitate the overall performance management approach for clients and projects.
* Develop, implement, and manage an integrated project plan to ensure that all data collection, reporting, and visualization improvement efforts meet end-user requirements.
* Manage data collection and analysis processes for regular performance internal and external reporting.
* Implement the performance management strategy for PPM and other clients working cross-functionally to respond to performance-related issues.
* Support operational units across the office by developing, implementing and managing integrated project plans that address data and analytic requirements and help drive continuous improvement activities.
* Provide guidance to operational units across the company by managing data collection, supporting root cause analysis, data reporting and presenting PPM and other projects' performance.
* Provide guidance towards the definition and revision of the performance management approach when needed, serving as a liaison for the supported units.
* Contribute to Client Performance reports development and production.
* Prepare analysis for ongoing reporting and on an ad-hoc basis when issues arise or further analysis is needed.
* Coordinate the development, planning and implementation of PMU reporting dashboards using Business Intelligence tool.
* Ensure that any incidents are resolved in a timely manner and to the satisfaction of the Quality Systems Unit.
* Ensure that relevant PMU Standard Operating Procedures (SOPs) and Work Instructions are modified in line with continuous improvements and changing client requirements.
* Ensure root cause analysis is carried out according to agreed processes and document improvement areas and activities.
* Support the teams in the pro-active management of predictive performance.
* Support teams in the optimal use of performance analysis tools and analysis of country specific performance.
* Prepare and present performance updates at various meetings in coordination with the management team and prepare performance summaries for action by senior managers.



Requirements

* 5+ years in an analytical position, preferably a performance management role.
* Bachelor's degree in science, engineering, economics, computer science, or other relevant field. Master's degree in business administration, or similar, desired.
* Strong project management background, skills, and experience.
* Advanced proficiency in Excel and significant experience using other data manipulation tools required.
* Knowledge of performance measures, root cause analysis and continuous improvement.
* Background, experience, or strong interest in public health or significant international work experience in diverse environments desired.Demonstrated ability working as part of a team, as well as independently, with a diverse set of multi-disciplinary professionals.
* English fluency with the ability to conduct business in English.
* Strong organizational skills,

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