Norwegian Speaking Customer Service - Train in London - Move to Cape Town! in 8001, South Africa

Time for a change? Want to work in a new country? Dreaming of that one job you've always wanted? Want to be the envy of your friends? Move to Cape Town and kick start your career here. Cape Town is the place to be and Digital Outsource Services (DOS) is where you want to work. Come to South Africa and see for yourself - DOS is an online marketing company servicing customers from around the world.

This is a very exciting role within the growing Customer Support Department at Digital Outsource Services. Operating within the e-commerce industry, we provide world-class services to our l clients and their businesses. The core element of Digital Outsource Services are our people, as we recognize that the employees are the driving force of the business, hence we ensure that we employ individuals with high-potential allowing them to develop their career and themselves within the business.

We are looking at expanding the existing Customer Service Department, within the Norwegian Market. The position is based in Cape Town, South Africa, but training and the first part of your employment will take place at our international offices in London. All flights, airport transfer and accommodation will be paid for and arranged by the company. We have over 1 600 multi-national employees as we provide services in the European Region, Canada and Australia. The diverse nature and culture of the company gives us the edge in a highly competitive market, thus making us an employer of choice in Cape Town.

Due to the geographical locations we service, please note that there is shift work.
07:00- 15:00, 15:00- 23:00, 23:00- 07:00

Training will be provided and will take place in our office in London – all flights and accommodation will be arranged and paid for.

The applicant must:

• Have Norwegian as home language
• Be in a possession of a degree or a diploma
• Be a self-starter, self-motivated & goal orientated
• Be able to work independently yet be a team player
• Be an analytical thinker with problem solving ability
• Be deadline driven & goal orientated
• Be able to meet deadlines in a highly pressurised dynamic environment
• Be able to handle confidential and personal matters
• Be fully computer literate and have accurate typing skills

Job description:

• Responding to customer queries by telephone, email and online chats in Norwegian language
• Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
• Processing pertinent information into relevant databases
• Completion of tasks assigned during shift
• Customer relationship building and management as well as cross selling of products and services
• Problem solving tasks during shift
• Handling and taking full responsibility for customer related queries
• Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
• Excellent time management and adherence to schedule
• Performing extra tasks given by managers / shift supervisors as required

Please deem your application as unsuccessful should you not hear from us within the first 2 weeks.

JOB SEARCH

Keywords / job title / skill

Type any location in the box above, or select below :
Africa
Asia & Pacific
CIS
Europe
Middle East
North America
South America
Afghanistan
Åland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas, The
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo, Democratic Republic of the
Congo, Republic of the
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Curaçao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Islas Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern and Antarctic Lands
Gabon
Gambia, The
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See (Vatican City)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, South
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab
Liechtenstein
Lithuania
Luxembourg
Macau
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia, Federated States of
Moldova, Republic of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian territories
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Rwanda
Saint Barthélemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the Islands
South Sudan
Spain
Sri Lanka
Suriname
Svalbard
Swaziland
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania, United Republic of
Thailand
The Former Yugoslav Republic of Macedonia
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands (US)
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe

Country, town, city or postcode

--Web 3--