Italian Internet Consultant - GoDaddy in Belfast, Northern Ireland, United Kingdom

Concentrix UK & Ireland Direct Employer

READY TO KICK ASS? As an Internet Sales & Service Consultant, you are the first point of contact for GoDaddy customers all over the world! Whether they are a surf shop owner on the beaches of California, a fashion blogger in Milan or any one of the millions of GoGetters that use GoDaddy products and service lines, you'll be there to help them KICK ASS on the internet! They will look to you to provide technical support. They will seek your advice on products and services that will make their webpage the most bad ass version that it can be!We are looking for the best talent to keep elevating the customer experience Could that be you?! Job Responsibilities: • Handle inbound contact from customers (phone, email, live chat) • Become a true expert on internet technologies • Make a meaningful difference to the people you engage with and help them with their dreams • Consult, recommend and enable the right online product and service strategies to help customers • with their business or personal needs • Be the voice and expert behind technology solutions • Own the customer problem or issue to solve and educate Essential Criteria: • Previous experience in a similar role • Fluent in written and spoken English & Italian • You enrich the lives of others and are inspired to provide a truly exceptional experience one customer at a time • You are an action oriented person, and a true self starter • You need a good challenge and opportunity for growth • You understand the privilege and obligation of being a part of a team • You thrive working in a fast paced dynamic environment • Excellent interpersonal and leadership skills • Strong understanding or strong willingness and aptitude to learn Internet and website technologies • Ability to interact and communicate effectively cross-functionally and with various levels of the organization • Able to diagnose and solve problems with varying complexity, using multiple tools and systems • A strong sense of humor is required! • Knowledge of websites, Facebook, Twitter, Yelp and Google+ highly preferred • Experience selling and servicing technology products or services to small businesses and consumers is a strong plus Hours: 40 hours/week, Monday-Friday Salary: £15,000/annum, plus bonus & incentives (Reflects the low cost of living in Belfast.) Belfast may be a small city but don't let the size fool you. Belfast is the cheapest city in the UK to live and work; it is the capital of Northern Ireland and a dynamic, growing city with millions being invested in regeneration. Tourism is thriving too, with new visitors discovering our humour, hospitality, scenery and quality of life. Northern Ireland is also home to much of the filming of Game of Thrones. Relocation Package (if required): • Reimbursement of travel costs (up to £250) • Up to 5 nights accommodation provided on arrival in city centre hotel • Relocation class on first day • Salary advance (if required) All successful candidates will be required to go through a basic background and verification check. All offers will be subject to satisfactory checks.

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