Incentive Account Executive (Italian Incoming Market) in London, London, United Kingdom

Are you passionate about event management and organising travel for incentive and corporate groups? Our client is looking for an experienced groups and MICE consultant from a UK DMC background. Ideally you will already have at least 2 years experience of incoming groups and incentives/conference sales/operations experience as well as be fluent in Italian, French or Spanish. We are looking for a proactive, out-going individual who can bring a new dimension to the team to help us serve all our client's incentive and group travel requirements and drive the business forward. Summary of Job *To produce competitive Incentive quotes for your clients. *To build relationships and maintain a great working relationship with your clients. *To build relationships with all suppliers and ensure that you have excellent knowledge of any service that is offered. *To assume all responsibility for your clients pending and confirmed groups. Job Description *To acknowledge and qualify (via phone) all new requests *To make sure that all offers are sent out in our standard format and are all entered into tourplan and that any amendments etc are all tracked in tourplan as well *To ensure that your offer is creative, innovative and unique. *To keep a log of all quotations and cancellations. *To ensure that all offers are followed up immediately and then within one week of sending and then after that as per option date given. *To organise and participate in any client famtrips that need to take place in order to win or facilitate a booking. *To maintain good relationships with all clients and ensure that any promises/deadlines that are made to them are kept. *To keep abreast of who our competitors are, who they work with both clients and suppliers and what they are offering *To build relationships with suppliers and ensure that your product knowledge is kept up to date at all times. *To buy underbudget (without compromising on quality) where possible in order to increase the margin. *To send invoices on time to clients and ensure that all payments are made within time guidelines. *To liaise with accounts on all supplier payments and ensure that they are paid in advance of group arrival if this is what has been agreed. *To never let a group travel without payment. *To ensure all your files are kept in a organized manner that enables others to cover for you if the need arises *To deal with complaints as and when they arise in a professional manner *To take your turn in the emergency phone rota *To be aware of all Hotel, venue etc. special offers on the incentive market that may help us secure business Experience Required *MINIMUM 2 YEARS Events management or meetings and conference experience ideally within an established UK DMC business. *Good knowledge of Excel, Word and Powerpoint *Hard working and able to show initiative *Fluency in Italian, French or Spanish is highly desirable *Groups operations along with supplier negotiation experience Package An excellent basic salary £22-26k according to experience plus additional incentives and benefits To Apply Contact Michael in STRICT CONFIDENCE on <phone number removed> , or send your CV to <email address removed> quoting reference 13542

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