Dutch Customer Care (Inbound) in BT1 1AA, Northern Ireland, United Kingdom

Dutch Customer Service (Relocation Package Included)

Base Salary £20,571.20 + Bonus + Incentives

TTEC, a global leader in customer experience with 50,000 employees in 80 countries and 5 continents!
Why TTEC?

We create exceptional experiences for every employee, every day! Our culture is values-based and offers state of the art training and coaching, professional development programs, and exciting opportunities to grow your career and aspire to more.

What will your typical day look like?

As a bilingual customer service representative, you will handle customer interactions and establish a relationship of trust with them to increase their level of satisfaction and confidence.

Specifically, you will:

• handle incoming inquiries from our customers in a positive and enthusiastic manner
• actively listen to customers to better understand their needs
• propose products and services that meet their needs
• solve customer issues
• redirect them to someone else for help, if required
• ensure the customer leaves the interaction feeling reassured and impressed

What’s in it for you? You’ll get:

• £9.89 p/h base salary
• opportunity to build your customer service skills
• weekly 1:1 behavioral coaching sessions
• ongoing support for immediate questions
• career planning
• potential for advancement within 6 months
• monthly performance-based bonus programs
• paid initial and ongoing training for self-development
• benefits (medical and dental)
• employee discounts with local partners
• expanded social network

What do you have to offer?

• Competitive annual base salary plus bonus based on performance
• Excellent relocation package to assist you in moving to Belfast (Including flight assistance and 7 nights hotel accommodation).
• Continuous paid training on the latest technology
• Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
• Private Pension and Life assurance
• Kitchen
• 25 Annual leave days, 4 bank holidays all increasing with service
• Potential for rapid advancement in many fields, and throughout 17 countries!

You are:

• fluent in English and Dutch
• dynamic, passionate and caring
• interested in having a challenging job
• able to work with minimal supervision
• computer savvy
• Flexibility to work shifts
• high-school diploma
• having previous work experience in sales and customer service

Something exceptional is happening at TTEC. Join us and experience it for yourself!
Job Types: Full-time, Permanent

More Jobs From TTEC (UK) Solutions Limited

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