Chemicals BSC Operations with Italian and English in 130 00 Prague, Czech Republic

ExxonMobil Business Support Center Czechia s.r.o. Direct Employer

ExxonMobil is the largest publically traded oil company in the world. Today we operate in most of the world's countries and are best known by our familiar brand names: Exxon, Esso and Mobil. We make the products that drive modern transportation, power cities, lubricate industry and provide petrochemical building blocks that lead to thousands of consumer goods. We are known for integrity, technological leadership and world class workforce. Visit our company website and explore the world of ExxonMobil. Vacancies within Chemicals BSC Operations department With worldwide operations, ExxonMobil Chemical is a significant and growing part of ExxonMobil Corporation. Fundamental to our success in the chemicals business is our corporate commitment to maintain technological leadership. Managing our business globally allows us to share knowledge and expertise all throughout the Company to improve the productivity, reliability and safety of our operations. Customer Service in Prague offers support for sales of chemicals into European, Middle-East and African countries. - Customer Service Professional As Customer Service Professional, your job will consist of being the first point of contact for a set portfolio of customers. This means handling all communication with the customer regarding order entry, processing, logistics and delivery, as well as all aspects of customer feedback and relationship management. This essentially means that you will support the customer during the entire order to cash process, from order creation until invoicing. In order to do this, the Customer Service Professional will act as the liaison between all relevant functions, such as supply chain, logistics, manufacturing, sales and external partners. Teamwork, both locally and with our other offices around the world, is a key part of the position. Over time, you may also have the opportunity to work on other projects concerning all aspects of the business. - Receivables Collection Professional As Receivables Collection Professional, you will be expected to monitor customer accounts for payments and to communicate with the customer to help resolve any issues that may arise regarding this. You will also be required to communicate and cooperate closely with customer service, our international sales team and our internal credit department regularly to support a smooth running of operations, which can for example involve generating reports or releasing orders blocked on credit. Observing our internal controls and procedures and ensuring full compliance with our policies is also a key part of the job. Over time, you may also have the opportunity to work on other projects concerning all aspects of the business. These positions are suitable for high school or University graduates. Benefits • Working in a multinational environment • Daily contact with international customers developing your communication and language skills • Opportunities for personal and professional development via training sessions • A competitive salary and benefits package Requirements • High School and University graduates • Fluent English and Italian languages • Microsoft Office proficiency • Continuous improvement mindset • Excellent customer service skills • Ability to prioritize work tasks, to handle stress, to think and act proactively to solve problems • Flexible • A strong team player Employment Type • Experienced Professionals • Students/Graduates Seeking Full-Time

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