Bi-lingual Reservation Sales Agent (English PLUS French OR Italian OR Spanish) in North West, United Kingdom

A fantastic opportunity has arisen to work for our fast growing, very successful online Car Hire Broker business located in Manchester. We are seeking enthusiastic and motivated individuals to work with our dynamic and hardworking Sales team in a busy online environment. You will be required to meet target and service levels to ensure that the standard of service delivery is not compromised. Objective/Purpose: Provide reservations sales and support to customer inquiries pertaining to rental car/van needs either by phone and/or email support. Your main responsibilities will involve: • Use sales and customer service techniques to gain reservation commitments from customer inquires. • Securing sales and maximising opportunities to upsell and cross sell other products. • Qualify prospective renters according to established procedures. • Provide customers with complete, accurate rental rates and requirements. • Solicit Customers reason(s) for not confirming reservations. (overcome objections) • Book reservations into the system following established procedures. • Stay abreast of company programs and promotions. • Follow up on customer quotes and emails. • Meet company and personal sales targets daily, weekly and monthly. • Adhere to scheduled shift on a consistent basis. • Daily logs and paperwork to be filled out accurately and correctly. • Responsible for any additional tasks given. The successful candidate must have the following skills: • Demonstrated ability to provide World Class sales and customer service to Travel Jigsaw customers • Speaks, and presents information effectively and persuasively across communication settings; influence or persuade others through oral presentation in positive or negative circumstances • Ability to work under pressure in high volume environment • Highly organized, methodical • Excellent telephone manner • Proficient Keyboard skills. Computer literate • Preferable online travel background, knowledge of working in a busy call centre and/or working with monthly sales targets. • Excellent command of verbal and written word in English and at least one other language • Continually focuses on achieving positive, concrete sales results contributing to business success. Personal Qualities Team player, highly motivated, ability to adapt to changing needs of exciting and growing business. Interested? : Then apply now by including a fully detailed and recent curriculum-vitae and stating your current salary and notice period. We will contact you within 2 weeks if your application is successful. What rentalcars.com will offer you: • Paid 4 week induction training. • Work schedules provided 4-6 weeks in advance. • International working environment with 40+ languages spoken in one building (sit next to someone who speaks your language). • Fantastic feeling of community in our vibrant office in central Manchester. • Terrific career progression our Marketing, Finance, Commercial & IT departments provide even more opportunities to develop & advance. • Performance based bonus plan. • Paid holiday time (30 days including statutory public holidays, which increases with service). • Free fruit, porridge, cereals, hot & cold beverages plus subsidised dining. • Pension scheme. • A variety of other people perks: sick pay, discounts for restaurants/entertainment/leisure, life assurance, annual pay review, free eye tests (contributions towards glasses), enhanced maternity/paternity pay, travel loan/cycle to work scheme, enrolment in our employee assistance programme, childcare vouchers, cash for employee referrals, ongoing learning & development, recognition for length of service/personal milestones, professional membership subscriptions paid, study sponsorship, ability to buy/sell extra holidays and exclusive car hire rates for you, your family/friends to mention just a few!

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