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Italian Email Advisor in M33JZ, North West, United Kingdom

Rentalcars.com

Italian Speaking Email Advisor At rentalcars.com we pride ourselves in sourcing and selecting the best talent into the business. While our company continues to grow, our goal remains the same delivering outstanding value prices & product with impeccable customer service. Our Italian speaking email advisors, guide customers step by step through the booking process and can tailor a package to meet any requirements as well as solving any issues and queries the customer may have via email. The role: • Replying to emails, contacting customers and converting quote/queries into bookings for the Italian market • Answering questions from our Italian speaking customers, ranging from quotes/bookings on car hire & amending existing reservation. • Maintain a robust relationship with our clients with a view to securing future business & ensuring customer retention. Your skillset: • Demonstrate outstanding customer service skills to all of our customers with an excellent command of verbal/written English and native/fluent in Italian again with outstanding command of both, verbal and written • Have worked effectively in a fast paced environment • Strong keyboard skills. • Friendly and positive outlook. • Hardworking, punctual and reliable • Driven and determined to succeed and reach targets using your own initiative • Be a self-motivated professional who handles clients in such a positive way that it inspires customer loyalty to our brand. • Excellent attention to detail. You will need to be fully flexible with shifts. Who we are: Based in the heart of Manchester, we arrange over 4.5 million rentals a year in almost 24,000 locations. With customers in over 180 countries, we support our global user base via our website, which is available in more than 45 languages and many different currencies. And those customers have access to multilingual support by Freephone or email too, provided by a dedicated contact centre. Technology is a big part of what we do. Were all about delivering cutting edge solutions that make life easier for our customers. And naturally, we like to have fun while were doing it. Anything but Ordinary is our motto here. And were always on the lookout for bright, dynamic self-starters to help us achieve even more extraordinary things. Our people make us the leading car rental company in the world thats why we work hard to be an inclusive employer, so everyone at rentalcars.com can be their best. We appreciate how valuable your time is, so having checked that you match what we are looking for - apply now.

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