Multilingue Customer Support - Part-Time/Full-Time - Lisbon/Braga in Lisbon, Lisboa, Portugal
Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. Approximately 140,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.
Fujitsu's Global Delivery Centers (GDCs) are a network of state-of-the-art technology hubs in key locations across the globe. GDCs employ highly-trained, highly-motivated people who deliver a wide variety of services from a 24-hour multilingual service desk to specialist app services or data center management.
We’re a dynamic mix of agents and architects, technicians, and problem solvers. We come from diverse backgrounds and speak many different languages. Yet we share a culture that brings us together. Our Fujitsu GDCs are growing and fast and we need ambitious people who will grow with us.
Come and work with us!
To join our team in Portugal, we are now recruiting multilingual team members, fluent in English and other language, to support our users.
We are looking for candidates who are customer oriented, with the ability to multi-task and with great organizational, communication and interpersonal skills.
Join a multicultural, dynamic and enthusiastic team of over 1600 colleagues from all over the world!
Job Responsibilities:
- Reply and support our subscribers through phone and email on their queries, doubts and questions about the product
- Register all interactions within a ticketing tool
- Support Shops selling our products on their doubts and technical queries.
- Monitor our Applications and chase costumers for contract signing.
We offer:
- Competitive salary and bonuses;
- Employment directly with Fujitsu with possibility of permanent contract
- Work life balance with part-time/ full-time schedules available and 25 annual leave days
- Life insurance and Private health insurance extensive to family members and since the first day of employment
- International career in a dynamic and enthusiastic environment
- Training and internal career progression plan upon hiring
- Several discounts available with our partners
- The chance to get involved in our Social Responsibility program and participate in several initiatives with focus on wellbeing, diversity and inclusion, environment and our community
- If you are moving to Portugal we also offer you the support of our Welcome Buddy to help you settle in.
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