Restaurants & Hospitality Lifestyle Manager (Spanish) in London, United Kingdom

Ten Group Direct Employer

Are you…

  • A ‘foodie’ who loves to eat out in the best places?
  • The person your friends always ask where to book for that special occasion?
  • Always ‘in the know’ about all the new openings about town?
  • Someone who thrives in a fast paced and fun working environment?

Yes? Read on…

As a Restaurants & Hospitality Lifestyle Manager you will genuinely enjoy sharing your knowledge of restaurants and passion for food with our members. You will use your expertise to help our members to select and make the best possible bookings to suit their specifications and meet their deadlines. Some requests will be straight forward such as checking availability and making bookings. Others, however, will be more unusual and will require tenacity and excellent problem-solving skills. You will use your knowledge, contacts and expertise to ensure our members request gets fulfilled to the best it possibly can.

A passion for restaurants is a must and you must enjoy and be excited about food. Varied knowledge of different cuisines in France, Spain and worldwide will be an advantage.

Who We Are

At Ten our goal is simple, to become the most trusted service business in the world.

We are already the global market leader for lifestyle management and concierge services, providing services from a 20 + strong global office network with over 800 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members. Will you help take us there?

REQUIREMENTS

We are looking for:

  • Motivated team players who enjoy the challenge of meeting and beating targets.
  • Fluency in Spanish
  • People who are passionate about delivering high-quality personalised support and have excellent research skills.
  • People who can use their initiative and creativity to best meet the needs of our members.
  • Someone who is a great foodie and familiar with different cuisines worldwide.

BENEFITS

Our people are at the heart of the business and we have a culture of recognition and reward – both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

All our employees also enjoy a range of benefits regardless of where they are based. Not only do we enjoy monthly Treats on Ten (on the tenth of each month!) but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program – this is a bonus (although we prefer to refer to this as ‘extra spending money’) that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals – this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals.

Other benefits that Ten offer, specific to the UK office, range between an employer-contributory company pension (with a scheme that allows full decision making about what investments are made, levels of risk, ethical funds etc), all the way through to various discounts on both travel and entertainment events (the latter is of course available regardless of location). There are also lots of social events throughout the year (including drinks on the last Friday of the month) as well as a break-out room where employees can relax (or, if they wish, play one of the numerous games we provide!) whilst enjoying our latest fruit drop or “Breakfast on Ten”.

We also offer season ticket loans, access to childcare voucher and cycle schemes and, one of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.

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