Swedish Speaking Warranty Assistant in Luton, Luton, United Kingdom

Swedish Speaking Warranty Assistant

Luton

£22000

Monday – Friday

Permanent

Job Reference: BH10138

Client Profile:

Our client is a leading provider within their field. With International operations across a multi-sector capacity, they are the partner with many House Hold Brands. Due to expansion, they are searching for a Swedish Speaking Warranty Assistant on a full time and permanent basis.

Key Purpose

As the Swedish Speaking Warranty Assistant you will be responsible for the following:

  • Handling inbound calls and correspondence – email, fax telephone and answering of common questions from dealers
  • Fully investigating requests following my client’s procedures and protocols
  • Dealing with Escalation requests and following up until a resolution is sourced in line with company SLA’s
  • Logging and tracking dealer contacts and cases on my client’s database
  • Keeping up to date and researching current product and technical information

Personal Specification

The successful Candidate(s) for the Swedish speaking Warranty Assistant will have the following competences:

  • Excellent Written & Verbal Swedish skills (Fluent level) – Intermediate English is okay
  • Full valid driving license is a requirement
  • Work experience in customer service advantageous but not essential.
  • Graduates or school leavers welcome
  • Calm disposition and positive outlook, particularly when working under pressure.
  • Trustworthy and honest in all aspects of the role.
  • Self - motivated and happy to work with a high degree of autonomy.
  • Team player who appreciates the value of co-operation within the local and international team.

If this sounds like the role for you then contact Chris at Origin Multilingual today to begin your application.

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