Business Applications Consultant with English in Sofia, Sofia, Bulgaria

Sutherland Global Services

Job Description


Sutherland is seeking a motivated and passionate person to join us as a Business Application Consultant.

The Business Applications Consultant provides technical support via phone, email and chat for Enterprise clients that are using cloud-based applications and serves as customers primary point of contact, owning customers issues from start to finish. This could include responding to inquiries about products and services, processing payments, or performing general account maintenance. In some situations, up-selling customers to new products or services may be encouraged.


What we offer:

- Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity
- The chance to work with people who will become your second family
- A workplace that is never boring
- We offer competitive salary
- Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance
- Rewards and recognition programs
- Trainings following the leading global standards for highest quality of Customer Service and Technical Support
- Structured work environment
- Career opportunities
- Great office location
- Team Building activities

Qualifications

Sutherland is seeking a motivated and passionate person to join us as a Business Application Consultant.

The Business Applications Consultant provides technical support via phone, email and chat for Enterprise clients that are using cloud-based applications and serves as customers primary point of contact, owning customers issues from start to finish. This could include responding to inquiries about products and services, processing payments, or performing general account maintenance. In some situations, up-selling customers to new products or services may be encouraged.


What we offer:

- Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity
- The chance to work with people who will become your second family
- A workplace that is never boring
- We offer competitive salary
- Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance
- Rewards and recognition programs
- Trainings following the leading global standards for highest quality of Customer Service and Technical Support
- Structured work environment
- Career opportunities
- Great office location
- Team Building activities

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